Your Privacy Matters

African Solar Power Systems Privacy Policy

Last Updated: August 4, 2023

1. Information We Collect

We only gather what's necessary:

• Contact Details: Name, phone, email, physical address (for deliveries and consultations)
• Project Information: Energy needs, roof measurements (for accurate solar solutions)
• Payment Data: M-Pesa details, bank info (processed securely, never stored fully)
• Consultation Notes: From our solar experts (to provide consistent service)

2. How We Use Your Information

Your data helps us:

• Design customized solar solutions
• Process orders and arrange installations
• Provide after-sales support
• Improve our products/services (anonymized data only)
• Contact you about special offers only if you opt-in

3. Consultation Services

For our expert consultations:

• We may charge fees for complex technical consultations (always disclosed upfront)
• Your project details are kept confidential
• Notes are stored securely for future reference

4. Data Protection

We implement:

• Secure servers with encryption
• Regular security audits
• Staff training on data handling
• Physical security for paper records

5. Your Rights

You can:

• Request access to your data
• Ask for corrections
• Opt-out of marketing
• Request deletion (where legally possible)

Contact privacy@africansolar.co.ke for requests.

6. Third-Party Sharing

We only share when necessary with:

• Installation partners (with strict NDAs)
• Payment processors (M-Pesa, banks)
• Government agencies (where legally required)
• Never with data brokers or advertisers

7. Changes to This Policy

We'll notify you of significant changes via:

• Email (for customers)
• Website notices
• SMS alerts (if you opt-in)

Have questions? Contact our Data Protection Officer at dpo@africansolar.co.ke or call 0723 822 408.